Shipping Information

International Shipping
Shipping Method: Star Ace Toys offers free delivery via Standard Economy. Customers can also choose expedited service by EMS at your own cost. The free delivery may need 3~8 weeks depends on your product size, weight and location.

International customers can request to change their preferred carrier. Please contact us by email
Note: UPS or Fedex, international ship rates can be 30%~40% higher.

International shipping charges are calculated by dimensional weight and country of destination. You will be provided with a ship quote once you place an order.

International Destinations: Customs fees, sales taxes, etc., are not included in your purchase price and may be charged by your countries customs office.

In some cases, these duties and customs fees are collected by the carrier.

It is your responsibility to investigate the amount of taxes and duties you will owe prior to your shipment. If a package is refused due to excessive import fees and duties, you will be responsible for any return shipping fees that the carrier will charge Star Ace Toys to return the package.

If Star Ace Toys is unable to have the item returned due to a package refusal a refund will not be issued.

Star Ace Toys Support is there to help you , but please know, we reserve the right to refuse any future orders for repeat offenders of 'package refusals' especially refusals on international shipments.